Our client is one of the largest automotive components manufacturing companies in the world, with a strong presence in SEA / Oceana regions and with significant franchise brands in Malaysia, together we are searching for a talented Head of Retail professional with strong marketing and sales background.

Key Expected Achievements

1. Develop, implement and update the :

• Product and service offer

• Franchisee business case

• Franchisor business case

3. Implement the franchise referential and provide recommended changes.

4. Develop and update the Franchise AVS roadmap and coordinate its implementation

5. Obtain the annual  collection (franchise) fees

6. Implement Group ERP solution (Master Application Retail Solution) including all interfaces for the  Points-of-Sale

Main Activities

• Ensures the local implementation of and enhance the usage by the Franchisees

• Updates the standard Franchise legal contract  and validates the country  adaptations

• Ensure the adaptation and the implementation of the official Franchise in Malaysia

• Validates Malaysia product/service offer evolution within core  Franchise model

• Develop partnerships with suppliers to sustain the Franchise business

• Proposes, implements and validates Malaysia franchise deployment roadmap plan

• Builds and implements the Malaysia Franchise Flash Report

• Builds Malaysia PA

• Shares country best practices with the Franchise Manager’s network

• Validates country fees level, country collection mechanisms and their evolutions

• Lead the development of the necessary tool and package to recruit new Franchisees

• Ensure the development of new offer to expand the Franchise : fleet/connect/express…

• Define the work instruction of Franchise Consultant team with the support of JV

• Ensure that training and coaching are in place, monitor and enhance their work efficiency.

• Ensure the organization of expert committee meetings, national convention and regional meetings.

• Organize the governance of the Franchise and coordinate the activities and the communication with other departments of the Malaysia Commercial organization (DDM, Salesforce, MKT, SPTM, RAC…)

• Participate to the Malaysia Distribution Committee, Malaysia PILCO, Malaysia TCEA management meeting.

Specific Competencies Required

• Industry Environment

• Marketing Intelligence

• Marketing Strategy and Leadership

• Products / Services Lifecycle Management

• Pricing and Value Creation

• Customer Experience Management

• Channel Management

• Marketing Operations

• Legal / Juridique

• Commercial Policy

• Sales and Negotiation Techniques

If you believe that you can take on this challenging senior position with a truly multinational company please send us your updated resume to career@profession.asia or simply submit your application below and we will contact you for a confidential conversation regarding the position.